Frequently ask questions

1. How to Order?

All pairs are organize by the categories

1. Simply browse our on line catalog, find the pair you like to shop

2. Mach your size and quantity

3. Click ADD TO BAG

4. You can continue browsing and shopping for another pair

5. When you are done, go to SHOPPING BAG

6. There are summary of your shopping list, and the shipping calculator to your destination (to find our coverage area or you may skip this stage)

7. Click NEXT, and you will be direct to REGISTRATION or LOGIN page

8. For new customer, please REGISTER by create your account and type your email address

9. Finish the registration process by fill in your information and delivery address (important)

10. Check your Delivery and Billing Address, click NEXT

11. On Shipping Page, check and agree of our Term of Service, choose your Carrier, click NEXT

12. Choose your Payment Method, we accept : BCA & MANDIRI BANK WIRE, Pay Pal, all major Credit Cards and Western Union

13. Confirm your order and Finish your Payment Process 

14. When you are DONE, you'll have your own account page, and you can: review your order history, tracking your shipment,  edit your personal info

Have a great shop!


2. What is my Size?

SHOES SIZE CHART

US SIZES

4

4.5

5

5.5

6

6.5

7

7.5

8

8.5

9

9.5

10

10.5

11

UK SIZES

 

 

2

 

3

 

4

 

5

 

6

 

7

 

8

EURO SIZES

34

34.5

35

35.5

36

36.5

37

37.5

38

38.5

39

39.5

40

40.5

41

 


3. Custom Order?

We are very sorry, at SYU SHU all pair is come in fixed design. We do not accept custom order.


4. Out of Stock?

You can order every pair on the shop, even when the product is out of stock.

All you have to do is only make the purchanse and finish your payment.

Then, we will make your order within 14 - 18 workding days, after we receive the confirmation of your payment. 

As soon as the product ready, we would deliver it right in front of your door.